The Office of the Privacy Commissioner for Personal Data has begun a compliance review of a planned facial-recognition entry system at Laguna City, asking Citybase Property Management Limited for further information.
The regulator says facial images are sensitive personal data and the system may involve more than 8,000 households. It is checking whether biometric data would be collected, held, processed and used in line with the Personal Data (Privacy) Ordinance and related data-protection principles, particularly requirements for data security.
Citybase said the system was not yet in service. A notice at the estate, reported by i-CABLE News, said it was planned to begin operating in stages in January 2027.
A Kwun Tong district councillor said residents would not be required to use facial recognition and could continue entering by keypad or card, adding that it could suit residents who find passwords hard to remember or exercise without carrying a card.