A social-media post on Nov. 10 described a smart-meter inspection card received in a mailbox as a suspected scam. The author said they had called CLP’s official number and been told the card was fraudulent, then warned others not to call the numbers printed on it.
CLP confirmed the card was a genuine notice, issued when an inspection could not be completed. It invites the customer to contact the utility at a convenient time to arrange an appointment. CLP also contacted the customer concerned to confirm the card’s authenticity, HK01 reported.
Some meters, including those in village houses, may be inside homes, so staff may need to visit to inspect them, HK01 reported.